๐Ÿ›ก๏ธ Safe Play Commitment

Responsible
Gambling

Gambling should always be enjoyable. At we88myr, we provide every player with the tools, information, and support needed to keep gambling fun and within healthy limits. If gambling ever stops being entertainment and starts causing stress, it is time to take action โ€” and we are here to help.

21+
For Players Aged 21 & Above Only we88myr strictly enforces the minimum age requirement. No exceptions.
Deposit Limits
Self-Exclusion
Session Alerts
24/7 Support

Gambling That Stays in Its Lane

we88myr was built for Malaysian players who enjoy betting on Liga Super Malaysia, the EPL, live casino tables, and slots as form of entertainment โ€” not as a financial strategy. The distinction matters. Entertainment gambling is a leisure activity with budget and time limit. Problem gambling is something else entirely, and we take it seriously.

Our responsible gambling programme is not a checkbox exercise. We have embedded real tools into every account โ€” deposit limits, session time reminders, cooling-off periods, and full self-exclusion โ€” and they are available immediately, without requiring you to call anyone or wait for approval. You set the limit. We enforce it.

We also enforce the 21-year minimum age requirement strictly. Every account undergoes identity verification before a single withdrawal is processed, and any account found to belong to a person under 21 is immediately and permanently closed. No exceptions, no grace periods.

If you are a parent or guardian in Kuala Lumpur, Penang, Petaling Jaya, or anywhere in Malaysia with concerns about underage access to gambling, we encourage you to use parental control software on shared devices and to speak openly with young people about the risks of gambling.

If You Need Help Right Now

If gambling is causing you financial stress, relationship problems, or emotional harm, please reach out for support immediately. You do not have to face this alone.

  • Talian Kasih 15999 โ€” Malaysia's national welfare helpline, available 24 hours a day, 7 days a week. Free call from all Malaysian networks.
  • Befrienders KL: 03-7627 2929 โ€” Emotional support helpline serving Kuala Lumpur and the Klang Valley. Available daily from 8a.m. to 11 p.m.
  • GamCare โ€” International responsible gambling support organisation providing advice, counseling referal, and self-help resources. Available in English.
  • we88myr Support: Contact our24/7 live chat team to activate self-exclusion immediately, or email us at [email protected].

All support numbers and organisation names above are for informational reference. Contact details are correct to the best of our knowledge but should be verified independently.

Responsible Gambling Tools on we88myr

All six tools below are available to every registered we88myr player. Access them directly from your account dashboard โ€” no forms to fill in, no waiting periods for most settings.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your account. Once limit is reached, no further deposits are accepted until the period resets. Limits can be reduced instantly; increases take7 days to take effect โ€” giving you time to reconsider.

Session Time Limits

Set a maximum duration for each gambling session. When your time is up, we88myr will display a clear notification and, if you choose, log you out automatically. Keeping sessions short is one of the most effective ways to stay in control.

Loss Limits

Define the maximum amount you are willing to lose in a given day, week, or month. Once your loss limit is reached, the Platform will prevent further wagers until the period resets. This is separate from your deposit limit and provides an additional layer of protection.

Cooling-Off Period

Need a break without committing to full self-exclusion? A cooling-off period temporarily suspends your ability to place bets or make deposits for a set duration โ€” from 24 hours to 30 days. Your account remains accessible for viewing purposes only during this period.

Self-Exclusion

Self-exclusion closes your we88myr account for a minimum of 30 days, up to permanent exclusion. During this period, you cannot register a new account. If you believe gambling is harming your life, self-exclusion is the right step. Contact live chat or email [email protected] to activate immediately.

Reality Check Reminders

Configure periodic on-screen reminders that display how long you have been playing and how much you have wagered in the current session. These prompts are designed to break the flow of play and encourage you to assess whether you are still playing for fun.

How to Activate Your Safe Play Tools

Setting up responsible gambling controls on your we88myr account takes less than two minutes. Here is how to do it:

  • Log In to Your Account

    Access your we88myr account from the homepage. All responsible gambling settings are located in your account dashboard under "Responsible Gambling" or "Account Settings".

  • Choose Your Limit Type

    Select from deposit limits, loss limits, session time limits, reality check intervals, or cooling-off periods. You can set multiple controls simultaneously.

  • Set Your Preferred Values

    Enter your chosen limit amounts in MYR or time durations. The system will confirm the new setting immediately. Reductions take effect right away.

  • Confirm & Save

    Confirm your settings. You will receive a confirmation notification. For self-exclusion requests, our support team will action the request within one hour of receipt.

  • Contact Support if You Need Help

    If you have difficulty navigating the settings, our 24/7 live chat team can guide you through the process or apply self-exclusion on your behalf immediately.

Deposit Limit Options
Limit Type Minimum (MYR) Maximum (MYR) Reset Period
Daily Deposit Limit RM 30 RM 2,000 Every 24 hours
Weekly Deposit Limit RM 100 RM 10,000 Every 7 days
Monthly Deposit Limit RM 300 RM 30,000 Every 30 days
Session Loss Limit RM 20 RM 5,000 Per session

Limit increases require a 7-day waiting period. Reductions are effective immediately. Figures shown are examples โ€” actual limits depend on account tier and verification status.

Self-Exclusion Periods Available
30
Days
90
Days
1
Year
โˆž
Permanent
Important: Once a self-exclusion is activated, it cannot be reversed before the chosen period expires. Permanent self-exclusion cannot be reversed at all. This is intentional โ€” it ensures the tool actually works when you need it most.

Healthy Play vs. Problem Gambling

Understanding the difference between recreational gambling and problem gambling is the first step to staying safe. Review the signs below honestly.

Signs of Healthy Gambling
You gamble with money set aside specifically for entertainment, not rent groceries, or bills.
You set a budget before each session and stop when it is gone, regardless of whether you are winning or losing.
Gambling is one of many leisure activities in your life โ€” not the primary or only one.
You can take a break from gambling for weeks or months without feeling anxious or irritable.
You never chase losses by making additional deposits to "win back" what you have lost.
The people close to you are unaware of or unbothered by your gambling, because it does not affect your relationships or responsibilities.
Warning Signs of Problem Gambling
You are gambling with money needed for essential expenses โ€” rent, utility bills, or food.
You frequently chase losses, depositing more money after a losing session to try to recover what you lost.
You feel restless, irritable, or anxious when you are not gambling, or when you try to cut down.
You have lied to family members or friends about how much time or money you spend gambling.
You have borrowed money or sold possessions to fund gambling activity.
Gambling feels like a way to escape problems, relieve depression, or cope with anxiety rather than a leisure activity.
If you recognise more than two warning signs in yourself: Please use our self-exclusion tool or contact our support team immediately. You can also reach Talian Kasih 15999 (24/7, free call) or Befrienders KL at 03-7627 2929for professional support. Seeking help is a sign of strength, not weakness.

Ask Yourself These Questions

The following questions are adapted from internationally recognised problem gambling screening tools. Answer them honestly โ€” only you see the results. If you answer "yes" to three or more, we strongly encourage you to use our responsible gambling tools or seek professional support.

1

Have you ever had to lie to people close to you about how much you gamble or how much money you have lost?

2

Have you ever felt the need to bet more and more money in order to get the same feeling of excitement?

3

When you lose money gambling, do you feel a strong urge to return as soon as possible to win it back?

4

Have you ever gambled to escape worry, trouble, boredom, or loneliness?

5

Have you ever borrowed money or sold anything to get funds for gambling?

6

Have you ever missed work, family commitments, or important appointments because of gambling?

7

Have you ever felt guilty, ashamed, or depressed after a gambling session?

8

Has gambling ever caused serious problems in your relationships, your job, or your finances?

This assessment is for personal reflection only. No data is collected or stored. If you answered yes to three or more questions, please consider activating our self-exclusion tool or contacting Talian Kasih 15999.

Support Resources for Malaysian Players

The following organisations provide free, confidential support for people experiencing gambling-related harm. All contact information is provided for reference โ€” we88myr has no commercial relationship with any of these organisations.

24/7 Helpline
Talian Kasih
15999

Malaysia's national welfare and social support helpline, managed by the Ministry of Women, Family and Community Development. Free call, available 24 hours a day, 7 days a week, serving calers from all states including Kuala Lumpur, Selangor, Penang, and Johor.

Emotional Support
Befrienders KL
03-7627 2929

A non-profit emotional support service serving the Kuala Lumpur and Klang Valley area. Provides confidential telephone support for people experiencing distress, including stress related to financial and gambling problems. Available daily8 a.m. to 11 p.m.

International
GamCare
gamcare.org.uk

GamCare is a leading international provider of information, advice, and support for anyone affected by gambling harm. Their website (gamcare.org.uk) offers online chat support, self-help tools, a treatment finder, and resources in English suitable for Malaysian players.

we88myr Support
we88myr Team
Live Chat 24/7

Our support team can activate self-exclusion, apply deposit limits, and assist with any responsible gambling concern immediately via live chat inside your account dashboard. You can also email us at [email protected] with "Self-Exclusion Request" in the subject line.

Disclaimer: Contact details for third-party organisations listed above are provided in good faith for informational purposes. we88myr is not responsible for the services, advice, or availability of any external organisation. We recommend verifying contact details directly before calling.

Protecting Young People from Gambling Harm

The minimum age to use we88myr is 21 years. This is non-negotiable. We verify the age of every player before processing a withdrawal, and we may request age verification at any point during account use. Providing false age information is a serious breach of our Terms and Conditions and may constitute fraud.

If you share your device with young people in your household โ€” a common situation across Malaysia โ€” we strongly recommend the following precautions:

  • Log out of your we88myr account after every session on shared devices.
  • Do not save your login password in a shared browser profile.
  • Enable parental control software on shared computers, tablets, and smartphones to restrict access to gambling websites.
  • Keep debit cards and e-wallet credentials (including Touch 'n Go and DuitNow) private and inaccessible to minors.
  • Have open conversations with young people about the risks of gambling โ€” normalising the conversation is one of the most effective preventive measures.
Our Age Verification Process
Registration

All players confirm they are 21 or older during account registration. Date of birth is required and recorded.

KYC Document Verification

Before the first withdrawal, every player must submit a government-issued ID (Malaysian MyKad or equivalent) for identity and age verification.

Ongoing Monitoring

we88myr reserves the right to request additional age verification at any time. Accounts that fail to provide satisfactory documentation are suspended immediately.

Underage Accounts Closed Permanently

Any account found to belong to a person under 21 is closed permanently. All associated funds are held pending investigation and returned to the payment source where possible.

Enjoy we88myr
Responsibly

we88myr is designed to be fun. Set your limits, play within your means, and enjoy the thrill of Liga Super Malaysia betting, live dealer tables, and 2,000+ games โ€” knowing that we have your back. For players aged 21 and above only.

Visit Homepage Read the FAQ

Gambling can be addictive. If you need help, call Talian Kasih 15999 (free, 24/7). For players aged 21 and above only.